Customer satisfaction and long-term relationship is our primary goal here. If you are experiencing any technical issues – please write us at firstname.lastname@example.org with purchase code and our team will assist you in resolving your issues.
However, if we can not resolve any issue that is caused by Piotnet Addons not by any third party conflict – you do have an option to request a refund. As a customer, you are responsible for understanding this upon purchasing this product.
We DO NOT honor requests for the refund on the following reasons:
You don’t want product after it has been downloaded;
Product did not meet your expectations;
You have changed your mind;
You have purchased product by mistake;
You don’t have sufficient expertise to use the product;
Asking for refund because of a goodwill;
You purchased another product which includes Piotnet Addons. (refunds in such case are managed by your original vendor).
We issue refunds only within 7 days after purchase
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.